FAQs

Our skilled team is experienced in handling small as well as large volume for healthcare practices of any size.
The answer is OUR TEAM. Having a team that is knowledgeable, managed by experienced leaders makes us the best. We keep abreast of all coding changes as well as payer regulations and guidelines. We are skilled in all the E.H.R’s and EMR’s. With our medical billing services, you can save 30% to 40% on your operational costs.
Yes. Our dedicated Account Managers will be your first point of contact. These experienced managers will assist with all your practice’s billing needs on a day-to-day basis. With the right experienced team handling your account, you can stay focused on delivering excellent medical care to your patients.
Yes, you can. The dedicated account manager we assign will coordinate with your office or your contact person and serve as your day-to-day communication channel through email/phone and oversee all aspects of your business.

For Medical Billing services, we charge between 3% to 5% of the net collection.
For front office services, we charge between $900 to $1200.
For Denial Management, we charge between 2% to 4% of the reimbursement.

Yes. Our medical coders are certified by AAPC. They have in-depth knowledge in medical codes, including CPT, HCPCS, ICD-9, ICD-10 and the latest ICD-11. They are up-to-date on correct coding initiatives, payer-specific requirements and all state and federal government compliance issues.

Yes. We can login via VPN or the web to work on your software via secure FTP. We can also work on our own HIPAA-compliant medical billing software.

We provide performance reports to our clients such as weekly collection reports, denial reports or month-end reports that include physician financials, procedure code usage reports, collection by carrier reports, aged summary reports, detailed management summaries, and year to year analysis. We assure that the informative medical billing reports we provide are accurate and easy to follow for proper financial analysis and comparisons. We assess your billing collections performance by comparing your practice to industry benchmarks.

We are fully HIPAA-compliant follow all protocols necessary to protect the security and confidentiality of client data.
We welcome you to take our free trial.
Call our number 214-509-6592. One of Our Solutions Managers will assist you with the process.

Yes, we are fully compliant with HIPAA requirements and standards. We understand the importance of maintaining data confidentiality and security. We follow HIPAA guidelines to ensure that all patient information remains safe and secure.